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How bro128 Handles Your Personal Information

Your account data, payment details, and device activity are handled with care at bro128. This page explains exactly what we collect, why we collect it, and how you can request changes or deletion at any time — no guesswork, no buried clauses.

Account Data ProtectionDANA, OVO, GoPay PrivacyCookie ControlsData Retention PolicyYour Right to Request Access

Explore the Lobby Read FAQ

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run account operations at bro128. Every data practice below reflects what actually happens when you use your account — not a generic policy statement.

Encrypted Storage

Personal data and payment credentials are stored using encryption at rest. Your DANA, OVO, and GoPay account references are never stored in plain text on our servers.

Cookie Controls

We use session cookies to keep you logged in across your mobile browser and to remember your preferred lobby view. You can clear or block cookies at any time through your device browser settings.

Retention and Deletion

Active account data is retained while your account is open. Once you close your account, non-mandatory data is queued for deletion within a reasonable period, subject to any legal hold obligations under Indonesian law.

Access and Correction Rights

You have the right to request a copy of the personal data we hold about you, correct inaccurate details, or ask us to restrict processing. Submit your request via live chat or email with your registered account details.

What Data We Collect and Why

bro128 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with bro128, we collect the information needed to verify your identity, process payments, and keep your session secure across devices. This includes your registered name, email address, phone number, and the e-wallet details you link — whether that is DANA, OVO,

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or GoPay. We also log device identifiers and session activity to detect unusual access patterns and protect your wallet from unauthorised use. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited strictly to
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what those rails require to complete a transaction. Where local law in Indonesia requires us to retain certain records, we follow that obligation; in all other cases, we keep data only as long as your account remains active or as needed to resolve a dispute. Availability
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of our services depends on local law and eligible regions. If you close your account, you may request deletion of personal data that is not subject to a legal retention requirement by contacting our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is stored, want to correct information on your account, or need to submit a formal data access request, our support team handles these directly. Reach out through any of the channels below and we will respond as quickly as we can — data requests are treated with priority.

Live Chat Start a live chat session from the account menu. Available around the clock for data queries, account corrections, and privacy-related requests from Indonesia.

Email Support Send your data access or deletion request to our support email. Include your registered phone number so we can verify your identity before making any changes.

Account Help Centre Log in and navigate to Account Settings to review the personal information we hold, update your contact details, or flag a data concern directly from your profile page.

Common Questions About Your Privacy on bro128

These are the questions we hear most often about data, cookies, and account privacy. If yours is not here, contact support directly.

We collect your name, email address, phone number, and the e-wallet details you provide — such as your DANA, OVO, or GoPay account — along with device and session data needed to secure your login.

We share data only with payment processors like DANA, OVO, and GoPay, and only the minimum required to complete your transaction. We do not sell personal data to advertisers or unrelated third parties.

Non-mandatory personal data is scheduled for deletion after account closure. Some records may be retained longer where Indonesian law requires it, such as financial transaction logs.

Yes. Contact our support team via live chat or email with your registered phone number. We will verify your identity and provide a summary of the personal data associated with your account.

Submit a deletion request through live chat or support email. We will process it for data not subject to a legal retention requirement and confirm once the deletion is complete.

We use session cookies for login continuity and lobby preferences on mobile. You can disable or clear cookies through your browser or device settings at any time without losing your account access.

How bro128 Handles Your Personal Information

How We Protect and Manage Your Information

Encrypted Storage

Cookie Controls

Retention and Deletion

Access and Correction Rights

Reach Us About Your Data

Common Questions About Your Privacy on bro128

01 What personal information does bro128 collect when I register?

02 Does bro128 share my data with third parties?

03 How long does bro128 keep my data after I close my account?

04 Can I request a copy of the data bro128 holds about me?

05 How do I ask bro128 to delete my personal data?

06 What cookies does bro128 use and can I turn them off?

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